White-label services for translation agencies
Send us the layout, file preparation, transcription, subtitling and rare-language work your team doesn't have the time or tools for. We deliver under your name, follow your process, and never contact your client.
- What we take on
- DTP, file prep, transcription, subtitling, e-learning and rare languages
- How you send work
- Email, your vendor portal or a shared folder
- Branding
- None. Everything goes back under your name.
- Rates
- A rate card agreed up front, so you can quote fast
What we do for agencies
Translation agencies use us as an extra production team. We handle the work around translation, such as layout, file preparation, transcription and subtitling, and we supply translators for languages your network doesn't cover.
Everything comes back under your name and in your file naming, ready for your QA step and your client.
Services agencies send us
Take one service for one project, or set up a standing arrangement for all of them.
Multilingual DTP
Translated IDML and InDesign files laid out in every target language, including right-to-left and Asian scripts. More on DTP
File preparation
Scanned PDFs rebuilt as editable files, and messy source files cleaned up so your CAT tool segments them properly.
Language checks after layout
A native speaker checks the laid-out pages against your translation before they go to your client.
Transcription and subtitling
Audio and video jobs transcribed, translated and subtitled, delivered as SRT, VTT or burned-in files.
Rare and low-resource languages
Translators for languages such as Tigrinya, Karen, Rohingya, Somali and Kirundi, which public-sector clients often need.
E-learning rebuilds
Storyline and Rise courses rebuilt and tested after your team has translated the text.
When agencies call us
Three common reasons agencies bring in a production partner.
- Deadline pressure
A big layout job in a short window
Your translators finish on time, but the layout for every language lands in the same week. We take the DTP for some or all languages and deliver into your QA step.
- A gap in your services
Work your team doesn't do in-house
A client asks for subtitles, an e-learning rebuild or a focus group transcript. We do the production work, and you keep the client relationship.
- A gap in your network
A language you can't staff
A public-sector client needs a notice in Tigrinya or Karen. We supply the translation and the layout, under your name.
How we work with your team
Terms we agree in writing before the first job.
- White-label delivery. No Giga branding in files, metadata or file names.
- No client contact. We deal only with your project managers and never approach your clients.
- Your tools and files. We work from your XLIFF files, packages and translation memories, and return them the same way.
- Your NDA. We sign it before you send anything.
- A rate card. Agreed rates per page, per word or per minute for the services you use, so you can quote your client without waiting for us.
How to start
Try us on one real job before you commit to anything.
Intro call and NDA
We learn how your team works: tools, file naming, QA steps and delivery rules.
Rate card
We agree rates and delivery times for the services you'll use most.
Test job
Send a real file. You judge the quality before sending any volume.
Your sign-off QARegular work
Send jobs by email or through your portal. Each one is priced from your rate card.
Questions from agencies
Do you work white-label for translation agencies?
Yes. Files, file names and metadata carry no Giga branding, and we follow your naming and delivery rules. Your client never needs to know we were involved.
Will you contact our clients?
No. We deal only with your project managers, and we put that in writing before the first job.
Which CAT tools do you work with?
We work from bilingual XLIFF files and packages exported from the common CAT tools, including Trados, memoQ and Phrase, and return them in the same format with your translation memories intact.
Can we start with a test job?
Yes. Send a real file from a current project. We quote it like any other job, and you judge the quality before sending more.
How do you price agency work?
We agree a rate card for the services you use most, per page for DTP, per word for translation and per minute for audio and video. Larger or unusual jobs get their own quote.
Can we send only the DTP for some languages?
Yes. You can send us only the languages your designers don't work in, such as Arabic, Hebrew, Thai or Japanese, and keep the rest in-house.
Send us a test job
Book a call to talk through your workflow, or send a file and we'll quote it as a test job.
- Phone
- +44 20 3290 0116
- Phone hours
- Weekdays 9:30 to 16:00, weekends 9:30 to 12:00, UK time